• Peer-reviewed
  • Open Access
  • Konferenzpaper

Proactive Knowledge Assistance for Service-Desk Agents: A Feasibility-Study of the Shift to On-Premise LLMs for Data Privacy

Publikationsdetails

Autor_innen
Jérôme Agater,Halil Ege,Ammar Memari,Jorge Marx Gomez
Publikationsjahr

2025

DOI
10.5171/2025.4646825
URL
https://ibimapublishing.com/p-articles/46AI/2025/4646825/